Meet us at






By filling out and submitting the form, you consent to the necessary processing of your personal information in order to resolve your enclosed request in accordance with our Personal Data Processing Policy.

Everyone at VRgineers considers personal information very sensitive, which is reflected in the way we handle it. Please read our rules for using and storing personal data. If you have any questions or objections, please don’t hesitate to contact us.

Personal Data Administrator

The data administrator is:

VRgineers, Inc., 8 The Green Street, Dover, DE 19901, USA
VRGINEERS, INC is an entity registered in California under business number C4065195. The firm was incorporated on September 13, 2017. The company is currently ACTIVE. Its registered agent is KATRIN VASKU, 4505 GLENCOE AVE, MARINA DEL REY CA 90292.

The individual responsible for protecting personal data is:

Michal Jedlička
Telephone: +420 777 102 322 (available during work hours from 9:00 to 17:00 CET)
Email: michal@vrgineers.com

Reasons for Processing Personal Data

We use your personal data for the following reasons:

Purpose Legal Title
1) Filling an order Contract fulfillment
2) Resolving a claim Contract fulfillment
3) Accessing the service portal Contract fulfillment
4) Answering a contact center query Authorized interest
5) Targeted offers of goods or services Consent
6) Marketing events Consent
7) Evaluation of purchase satisfaction Consent
8) Improving website performance on the basis of usage data Consent

Profiling and Automated Processing

We only use profiling and automated processing to create targeted offers of our goods and services in our marketing campaigns. We want to present you with relevant offers and not swamp you with unnecessary information. We do not use profiling or automated processing for automated decision-making that would have legal implications or that would concern you in a significant way.

Extent of Personal Data Processing

We only process information necessary to offer you high-quality goods and services.

Personal Information Reason for Use
Name, surname, title 1, 2, 3, 4, 5, 6, 7
Company name 1, 2, 3, 4, 7
Delivery address 1, 2
Invoice address 1, 2
Telephone number 1, 2, 4, 5, 6, 7
E-mail address 1, 2, 3, 4, 5, 6, 7
Purchase history 1, 2, 4, 5, 6, 7
Website activity history 5, 6, 8
Email campaign activity 5, 6
Cookies, anonymized IP address 1, 5, 6, 8

Personal Data Processors and Storage

We fiercely protect your personal data and do not sell it to third parties! In order to offer you the best possible tailored content, we select reliable suppliers and use high-quality third-party tools. These tools sometimes use your personal data, but only for a targeted offer or to improve the quality of our services. See their list in the table below.

Name Country Purpose
Google Analytics US 8
Facebook US 5, 6
LinkedIn US 5, 6
Mailchimp US 5, 6
DHL US 1, 2
UPS US 1, 2
TNT US 1, 2
Fedex US 1, 2
DPD EU 1, 2
PPL EU 1, 2
GLS EU 1, 2

Transferring Personal Data to Third Countries

The use of some of our services demands we transfer your personal data outside EU territory for processing. This transfer is in accordance with valid legislation and the security of your personal data is assured. These are for cloud services (data centers) provided by suppliers in the USA (see the table above). For more information, see:

Personal Data Storage Period

We only store your personal data for a necessary period of time, which differs according to the reason for processing. The data is erased after the end of the period.

Purpose   Personal Data Storage Period
Filling an order (1) At most 10 years after issuing the invoice
Resolving a claim (2) At most 1 year after resolving the claim
Accessing the service portal (3) At most 30 days after rescinding consent
Answering a contact center query (4) At most 60 days after rescinding consent
Targeted offers of goods or services (5) At most 30 days after rescinding consent
Marketing events (6) At most 30 days after rescinding consent
Evaluation of purchase satisfaction (7) At most 30 days after rescinding consent
Improving website performance on the basis of usage data (8) 38 months

If you give your consent to direct marketing, we evaluate your interactions (opening email, clicks on links, etc.). Showing no activity over a period of 36 months will be considered an unsubscribe request and your data will be removed from the database.

If you rescind your consent, we will cease to process your personal data immediately. The 30 / 60-day limits are listed because of the necessary data synchronization between the systems used and the removal of personal data from all back-ups.

Rules for Cookies

We use cookies to make navigating our website easier. Cookies are small data files stored on your computer. We use them to better understand how our website is used so we can optimize it. Cookies can tell us whether you visited our website in the past or whether you are a new visitor.

If you don’t want to accept cookies, you can purge all cookies from your computer’s disk, block their sending, or work in anonymous mode where cookies are automatically erased when you close the browser window. For more information, see the chapter on cookies in the help section of your preferred internet browser:

More details about individual types of cookies

Necessary cookies (Type 1)

Basic cookies are necessary for our website to fulfill its fundamental functions. These cookies allow for navigation of the website and access to elements you request, such as secured sections of the website, user logins, etc. Without these cookies, we could not offer the services that allow for operation of the website.

The following cookies fall into this category:

  • Identification of your visit (session)
  • Identification of your shopping cart
  • Identification of the server that is resolving your request (to lighten loads)

Analytic and performance cookies (Type 2)

Cookies about performance collect anonymous information about how visitors use our website. These cookies show us how the interaction between the user and the website takes place by offering information about sections visited, time spent on pages, or if any problems arise, such as error messages. This information allows us to improve the performance of our website These cookies cannot collect information about user activities on other websites.

The following cookies are included in this category:

Functional cookies (Type 3)

These cookies improve the comfort and effectivity of the website and allow access to various functions. Functional cookies include language versions, for example.

The following cookies are included in this category:

  • Information about providing or rejecting consent for processing targeted advertising cookies
  • Information about settings for processing cookies

Cookies for targeted advertising and remarketing (Type 4)

These cookies are used to display advertising that is relevant for the user and his/her interests. These cookies can be used to save and measure the effectiveness of an advertising campaign that users encounter on certain websites, which allows for better communication with potential advertisers. Our company uses these cookies for marketing (you have the option to block these cookies upon your first visit to the website). With your consent, we will use the acquired information to analyze your behavior on our website and to display specific advertisements of our products. We trust this function benefits you because we will then only show you ads or content that correspond to your interests.

The following cookies are included in this category:

Your Personal Data Protection Rights

Your personal data is sensitive information and you have the right to know how it is used. Please don’t hesitate to contact us if you want:

  • A copy of your personal informationContact us and we will send you the data we have.
  • Correct your personal dataContact us about the incorrect information and we will change it.
  • Erase your personal data – If you no longer wish for your data to be processed, contact us and we’ll take care of it.
  • Limit the processing of your personal data – If you want to request limiting the processing of your personal data, contact us and we’ll take care of it.
  • Rescind consent to the processing of personal data – If you want to rescind your consent to the processing of your personal data, please contact us.
  • File a complaint about the processing of your personal data – If this is about processing personal information for direct marketing, the complaint concerns profiling. If you would like to exercise this right, please contact us.
  • File a complaint with the regulator – The Office for Personal Data Protection is the oversight body and you can contact it at any time with your problem (although we believe this will not be necessary and that we can resolve all your complaints to your satisfaction).

We will reply to your request as soon as possible, but within 1 month of receiving it at the latest.

Links to Legislation

We always act in accordance with valid legislation, the full text of which can be found at the following locations: